Join Race Coast KZN as Food & Beverage Manager (Front of House) – Drive Service Excellence across all Our Venues!

Are you a hospitality professional with a passion for service excellence and operational efficiency? Race Coast KZN is seeking a motivated and experienced Food & Beverage Manager (Front of House) to join our dynamic Hospitality and Events team. This full-time role reports to the Head of Hospitality & Events and plays a pivotal part in delivering exceptional guest experiences across all race days, restaurants, bars, and events.

The Food & Beverage Manager (Front of House) will be responsible for managing the commercial, operational, and administrative aspects of all front-of-house food and beverage activities, ensuring quality service delivery, profitability, and efficient coordination with Culinary and Finance. This role involves leading service teams, overseeing procurement and inventory, ensuring compliance with licensing and safety standards, and driving commercial performance.

Why Race Coast KZN?

At Race Coast KZN, we blend sport, culture, and lifestyle into a vibrant experience for guests and staff. Our venue is more than a racecourse—it’s a hub for events, tourism, and entertainment. We’re committed to creating memorable experiences, and we want you to help make it happen.

What You'll Do

• Oversee all front-of-house F&B service operations across race days, restaurants, bars, and external events, ensuring operational excellence.
• Lead, train, and motivate service teams to uphold high hospitality and service standards, fostering a culture of teamwork, accountability and continuous improvement.
• Collaborate with the Executive Chef and Culinary team to ensure effective menu execution, timing, and service coordination
• Work closely with Finance and Procurement to manage suppliers, sourcing, and inventory—verifying orders, controlling costs, and maintaining compliance with procurement policies.
• Maintain accurate stock records, manage wastage and breakages, and implement effective loss prevention and cost control measures.
• Prepare and analyse profitability, sales, and cost-of-sales reports; support budgeting, forecasting, and support commercial initiatives to enhance profitability.
• Ensure compliance with liquor licensing, OHS, and hygiene standards, conducting regular audits and staff training as needed.
• Oversee POS systems, cash-ups, and reconciliations, maintaining financial accuracy and timely reporting.
• Support the development of beverage menus, promotional and guest engagement initiatives to drive revenue and enhance the guest experience.
• Handle guest feedback and service issues promptly and professionally, to ensure guest satisfaction and loyalty.
• Perform any other reasonable duties as required to support operational and event needs.

What You’ll Need

• Degree or Diploma in Hospitality, Hotel Management, or Business Administration.
• Minimum 5–7 years’ F&B management experience in multi-outlet or event-driven environments.
• Proven commercial acumen with strong reporting and analytical skills.
• Solid understanding of inventory, cost control and supplier management processes.
• Excellent leadership, interpersonal, and communication skills.

What We’re Looking For         

• A hands-on leader with a passion for hospitality, service excellence, and  guest satisfaction.
• Proven experience managing and motivating diverse service teams in a fast-paced, multi-outlet or event-driven environment.
• Strong commercial and financial acumen, with demonstrated experience in budgeting, forecasting, profitability analysis, and cost control.
• Excellent organizational, planning, and problem-solving skills, with meticulous attention to detail in all aspects of F&B operations.
• Knowledge of liquor licensing, OHS, hygiene, and food safety regulations, with a commitment to compliance and staff training.
• Proficiency in POS systems, inventory software, and MS Office, with the ability to analyse data and generate actionable insights.
• Outstanding communication and interpersonal skills for engaging with guests, staff, management, and external stakeholders.
• Creative and innovative mindset, with the ability to develop new concepts, menus, and promotional initiatives.
• Adaptability and resilience to manage changing priorities, peak periods, and the demands of large-scale events.
• Professional, reliable, and diplomatic, with integrity and discretion.
• Ability to resolve guest complaints and operational challenges with diplomacy and efficiency.
• Willingness to work flexible hours, including weekends, evenings, and public holidays.
• Clear criminal record.

Why You'll Love Working Here

• Leadership Opportunity: Take charge of a high-impact team at one of KZN’s most iconic venues.
• Dynamic Environment: Thrive in a vibrant, fast-paced and innovative environment.
• Career Growth: We believe in nurturing talent and offering opportunities for growth and development.

Ready to Lead the Adventure?

If you’re passionate about hospitality and want to make a significant impact in the events and F&B industry, we’d love to hear from you.

Disclaimer

Should you not hear from us four weeks after the closing date, please consider your application unsuccessful. Only shortlisted candidates who meet the minimum requirements will be contacted. The company reserves the right to not fill the position should a suitable candidate not be found.