Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Operations Team Leader – iBranch Support to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for leadership and management of the team of Operations Specialists iBranch. To provide operational assistance to all Regional Management and Teams when required. The ideal candidate will provide technical and operational assistance to Operations Management Team.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring:

• 2 years driving experience
• Above average understanding of Microsoft Outlook, Excel and Word

A bonus to have:

• Proven experience in an operations leadership role within the iGaming or similar industry
• Diploma\ Degree\ Certificate in Operations Management and Business Administration or related field

What You’ll Do For The Brand:

Leadership & Management:

• Lead, mentor, and supervise a team of Operations Specialists, ensuring they achieve their specialized tasks and regional support responsibilities.
• Foster a positive and collaborative team environment, promoting professional growth and development.
• Conduct regular performance reviews and provide constructive feedback.

Operational Oversight:

• Collaborate with the Operations Business Partner to develop and implement operational strategies and initiatives.
• Monitor and optimize operational processes to ensure efficiency and effectiveness.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Coordination & Support:

• Coordinate with Regional Managers to ensure alignment of operational activities across regions.
• Provide support to Area Managers and Booster Teams, ensuring they have the necessary resources and information to achieve their goals.
• Facilitate communication and collaboration between regional and area managers, booster teams, and other stakeholders.

Data Analysis & Reporting:

• Analyse operational data to identify trends, areas for improvement, and opportunities for growth.
• Prepare and present regular reports on operational performance to the Operations Business Partner.
• Utilize data-driven insights to inform decision-making and drive continuous improvement.

Customer Acquisition:

• Support booster teams in their efforts to sign up new customers onto our betting platform.
• Develop and implement strategies to enhance customer acquisition and retention.
• Monitor and evaluate the effectiveness of promotional activities conducted by booster teams.

General expectations:

• Will be required to travel on short notice between provinces, as and when required.
• Required to present yourself in a formal, professional and fair manner at all times.
• Ensuring work responsibilities are covered when absent.
• Show innovation, think outside the box and demonstrates exceptional attention to detail.
• Ability to work under pressure.

Skills & Competencies:

• Strategic thinking and problem-solving abilities.
• Strong organizational and multitasking skills.
• Ability to motivate and inspire a diverse team.
• High level of integrity and professionalism.
• Customer-focused mindset with a commitment to delivering exceptional service.

What You’ll Bring To The Team:

• High attention to detail
• Good communication skills
• High sense of accountability to one’s work
• Good business acumen skills
• Ability to solve problems and develop results-oriented course of action
• Demonstrates a good understanding of the branch operations, administration and procedures

So, are you ready to level up, learn, and perform at your best? Apply now!

Please note that only applicants who meet the stipulated minimum requirements will be considered.


If you have not been contacted within 30 days, kindly consider your application to be unsuccessful.